Solid 925 Sterling Silver base plated in 18K gold.
Returns
30-Day Window:Initiate returns within 30 days of receiving your item.
Eligibility:Return unworn items in original condition with tags and packaging. Keep your proof of purchase.
How to Return:Contact us at info@pinajewel.com for authorization and a return label.
Support:Questions? Our customer service team at hello@pinajewel.com is here to help.
Damages/Issues:Inspect your order on arrival. Report defects within 48 hours for swift resolution.
Non-Returnable:Sale items and gift cards are non-returnable.
Exchanges:For a different item, return the original purchase. After approval, make a separate purchase.
Refunds:Once approved, expect a refund to your original payment method. Allow for processing time.
At Pina your satisfaction drives our commitment to a seamless shopping experience.
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